Privacy Policy

LAST UPDATED: 01/05/2023

Privacy Policy

Privacy Policy for Solvemigo by Crestify Solutions Pvt. Ltd.

At Solvemigo, we strongly believe in upholding your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you utilize our website, web app, and Telegram bot (collectively, the "Services").

By using the Services, you agree to the terms and conditions of this Privacy Policy.

  1. Information We Collect

We collect information that you provide directly to us when you register an account, use our Services, or communicate with us. The information we collect may include:

  • Your name, email address, and other contact information.
  • Your Telegram account ID and username.
  • Payment information, such as your credit card number, billing address, and expiration date.

We also collect information automatically when you use our Services. This information may include:

  • Usage information, such as the features you use and the frequency and duration of your use.
  • Device information, such as your IP address and browser type.
  • Log information, such as the time and date of your use of the Services.

We may combine information we collect from you with information we receive from third-party sources.

  1. How We Use Your Information

We use the information we collect in a variety of ways, including to:

  • Provide, maintain and improve our Services.
  • Communicate with you about our Services, including responding to your inquiries and providing customer support.
  • Process your payments and complete your transactions.
  • Personalize your experience and provide you with targeted content and advertisements.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Comply with legal obligations and enforce our policies.
  1. How We Share Your Information

We share your information with third parties in the following circumstances:

  • With your consent or at your direction.
  • With our service providers that perform services on our behalf, such as payment processing, data analytics, and customer support.
  • With our affiliates for their own business purposes, including marketing.
  • To comply with legal obligations, such as laws, regulations, court orders, or subpoenas.
  • In connection with a sale, merger, acquisition, or other corporate transaction involving Crestify Solutions Pvt. Ltd.

We may also share non-personal information or de-identified information that cannot reasonably identify you with third parties for any purpose.

  1. Data Retention

We may retain your information for as long as necessary to provide you with our Services and as otherwise needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Your Choices

You may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. At this time, there is no option to opt-out of marketing updates on Telegram, which will be sent directly through the bot. However, any marketing updates we send will be closely related to our services, such as announcements of new features, service updates, and security alerts. Please note that we do not currently send marketing updates on Telegram, but we may decide to do so in the future.

  1. Security

We take reasonable measures to maintain the security of your information. However, no electronic transmission or storage of information can be completely secure. Therefore, we cannot guarantee the security of your information.

  1. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13.

  1. Revisions to this Policy

We may update this Privacy Policy from time to time. If we make any changes, we will notify you by posting the updated Privacy Policy on our website or through the Telegram bot. The date at the top of this Privacy Policy will indicate the date of the latest revision.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].